What's your response time for Mount Pleasant Mills emergencies?+
For active leaks or storm damage, we prioritize Mount Pleasant Mills calls and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on our current route through Mount Pleasant Mills.
Do you provide free, upfront pricing before starting work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
Are you licensed and insured to work in Mount Pleasant Mills, PA?+
Yes — Big Toms Roofing is fully licensed to perform Gutter Installation in PA, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
Do you offer 24/7 emergency roof repair?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Mount Pleasant Mills customers say this cuts weeks off their claim process.
How long does a full roof replacement take?+
Most residential replacements in Mount Pleasant Mills take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Do you offer a warranty on your roofing work?+
Every Gutter Installation job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Mount Pleasant Mills?+
We do these regularly for Mount Pleasant Mills homebuyers, sellers, and their realtors. You'll get a documented report covering material condition, flashing, ventilation, and estimated remaining lifespan.
Are you only in Mount Pleasant Mills or do you cover nearby towns?+
We serve Mount Pleasant Mills and the surrounding communities throughout Mount Pleasant Mills, PA — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
